Amica Insurance Complaints and Reviews

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Amica Insurance
Main address: 100 Amica Way 02865-1167 Lincoln RI
800-242-6422, 800-234-5433, , https://www.amica.com/about_us/contact_us/contactUs.aspx
  • 33+2 mobile complaints
  • $43.6K claimed losses
  • $1.2K average
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I called today 9-17/14 and spoke to Tiffany, wanted car and home insurance looking for prices to switch to amica Tiffany told me to have a good day and hung up! Are you kidding me! So much for great customer service! Which is my job! All set your company will never get a good review from me! Add comment

     

  • Sep 08
  • Auto Insurance
  • Mansfield, Texas
  • Insurance Price
  • 204

I have 3 autos with full coverage and 1 with liability. Amica sends a mailer to me saying they can save me hundreds. I'm happy with who I have and checked several times and no one has even come close to a lower rate. I though I would give this company a chance and see what they say. I ask for a price on the one I have liability on and the price is $1200.00 a year. I give $220.00 a year for... Read more

Was this review helpful? 2 1

Amica home owners insurance is the worst. Due to construction defects my family and I have had to leave our home. We have a large family. My husband and myself have six small children and they put us in improper hotels that only had two beds. We live in a large colonial! Insurance companies ares supposed to help when you have a problem, not toss you around.Want some advice, GET A LAWYER Add comment

     

  • Jun 30
  • Auto Insurance
  • Laguna Niguel, California
  • Billing Abuse
  • 130

I have been an Amica customer for decades and due to Amica's renumbering the same policies each year a last "partial" payment for the previous policy year was misapplied by Amica to the new year's policy. I paid ahead of time but was written two notices of non-payment. I believe you need a review of customer care practices. Sincerely, James R. Poling (Auto Policy 940604-24KU) And this message... Read more

Was this review helpful? 2 0

     

  • Nov 18, 2013
  • Auto
  • Insurance Adjustment
  • 1
  • 1
  • 200

1.0 star rating 11/18/2013 The adjuster just came out and took a look at my truck from Correa Casualty and he told me how I was "In good hands" with Amica Insurance. Not true, I called the inside adjuster who doesn't know what shes doing and has poor customer service skills. Funny, I was going to see if I could get auto coverage through them since supposedly they were so good. DON'T DO IT! Oh...... Read more

Was this review helpful? 4 0

     

  • Nov 06, 2013
  • Auto Insurance
  • Nutrisystem Program
  • 154

Me as a pedestrian hit by Van. File Number:60001446777 Date of loss:02/12/2013 I sent 2 Cd's of my X-Rays one was falsified resent and the older one original shows the fractures in my lumbar column and brakes in my skeleton frame. I have been lead here and over there and left to wonder bring to find help and it was not until the point of exhaustion in prayer to God that I was helped and the help... Read more

Was this review helpful? 1 3

     

  • Aug 20, 2013
  • Auto Insurance
  • Shelton, Connecticut
  • Insurance Coverage
  • 249

Amica home and auto customer for about 20 years. Excellent credit, prompt payer, 1 auto, 1 home claim totaling about $6K over the 20 years. Added a new car and started to recheck rates. Amica offered absolutely no offer to be competitive without switching to a lower insurance coverage. No talk of customer retention or what additional benefits Amica offers - maybe because there are no "real"... Read more

Was this review helpful? 5 0

     

  • Jun 19, 2013
  • Auto Insurance
  • Forest Park, Georgia
  • Insurance Claim
  • 2
  • 2
  • 305

My car was totalled by an Amica covered individual. I have Allstate myself and this would never have happened with them. My son was injured and got medical attention and hired an attorney. The case was settled on May 31,2013. They said they were putting a check in the mail, check has not go here yet. It is now June 19, 2013. We requested a stop payment. They said they will have to see if the... Read more

Was this review helpful? 4 8

     

  • May 01, 2013
  • Property Insurance
  • Wallingford, Connecticut
  • Insurance Claim
  • 1
  • 1
  • 805

I have been an Amica customer for 40 years, home and auto. It has been a point of pride that I have been with company for so long, both my marriages combined are 38 years. So when we had 38" of snow this winter, my huband noticed that my garage roof was sagging in the middle. So with the utmost confidence I called Amica. An adjuster was sent out, he filed his report. All a sudden Amica is... Read more

Was this review helpful? 28 39

     

  • Apr 23, 2013
  • Property Insurance
  • Rude Customer Service
  • 3
  • 3
  • 524

My homeowners insurance with Amica went up 250% this year because of a change in my fire department's rating code. Other insurers take other factors into consideration, but not Amica. I received no advance notice of this hike and no letter or call of explanation. When I received the statement/bill, I contacted customer service and got nowhere -- inflexible and rude. They never apologized for... Read more

Was this review helpful? 8 10
 
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