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I have been an Amica customer for decades and due to Amica's renumbering the same policies each year a last "partial" payment for the previous policy year was misapplied by Amica to the new year's policy.

I paid ahead of time but was written two notices of non-payment. I believe you need a review of customer care practices.

Sincerely,

James R. Poling

(Auto Policy 940604-24KU)

And this message board REQUIRING 100 words is another example of what is wrong with customer care. I am writing now until I see that I have hit one hundred words and that is ludicrous. End

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