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Amica Insurance Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Junior ReviewerI always had great customer service from Amica until recently.
AUTO ACCIDENT
User's recommendation: STAY AWAY.
Daughter call for me 3 days
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHorrible Experience!
The situation with Amica has improved, but not to the point where I feel comfortable going forward. Thus, I'm evaluating 2 other providers who appear promising. Though I'm being cautious before committing so to avoid a repeat experience.
User's recommendation: Look elsewhere! Anywhere!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPoor Customer Service
Home Insurance cancellation
Windshield Replacement
- Withheld information regarding claim
- Amica doesnt seem to be looking out for their insured
Friendly, but Poor Communication Can Lead to Major Problems
Companies Similar to Amica Insurance
Unpaid accident claim
- Seem to be looking for reason to not pay the claim
Thanks for the warning!
Has been a very frustrating and disappointing experience
The review of Amica was the first I've given for a service or product. And I'm open minded enough to say that the experience I've had may not necessarily reflect that of others.
Which I hope is the case.I filed a pretty straightforward renter's insurance property claim in Dec 2018....Its now the middle of Feb 2019 and it still hasn't been resolved.At this point I have provided a recorded interview at my home, as well as submitted to a 3-4 hour long Examination Under Oath with an attorney representing Amica. I provided a police report as well as photos and/or serial numbers of the items that were being claimed. I have provided any and all information Amica has asked of me. This was the first insurance claim I've made, so maybe it was due to being naive about insurance.
It took me a while to realize Amica was accusing me of some type of fraud. Other than because the claim was made on a new policy, I'm not really sure what their reasoning has been for what has gone on. That's been the closest to an explanation I've gotten from them.Communication from the claims adjuster was almost non-existent. The adjuster was intentionally putting me off and what little information that was provided to me was directly untruthful.
When I say that I mean the adjuster directly lied to me about what was going on with the claim. I have it in writing.Although I had such a hard time getting any information from anyone, I was contacted by 3 different people when it came time to notify me of the EUO requirement.It's not that I don't understand them needing to be thorough, or that I don't see how it would cause a second look being that the policy was new.....I do. I've cooperated and provided anything they've asked for.
Even the metadata for the photos of my property.It would be a little more understandable if it were involving some type of big inflated claim, but I think the total of my claim is approx $5,000.There was a whole house of property such as a computer/laptop, video game console, surround sound system, large flat screen tvs, a whole collection of collector glass. Anyway, after I wrote the original review, someone with Amica posted for me to contact them about the situation....I did, but never heard anything more from them.....
- Original quote we received
- Seem to be looking for reason to not pay the claim
- Amica doesnt seem to be looking out for their insured
- Withheld information regarding claim
FRAUDULENT COMPANY
Unpaid claim in auto accident
Lawsuit pending. Mr.
Sumrall claims I was negligent. Just how the *** can I be negligent sitting in traffic? Oh I’m sorry. An off duty firefighter should get the *** out the way for somebody who was too busy talking on his cellphone.
Also, don’t try to deny it. Can’t wait to subpoena your phone records that day, you dumb ***
- Lack of follow-through and poor customer service
- Unethical
- Disgusted
Awful
- Original quote we received
- Lack of follow-through and poor customer service
Vandalism claim denied
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same here!