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I asked for a quote.....agent was real nice polite......but then when found out my small town in ks,,almost all homes,,has fuse boxes,,,,..long story short....tried to tell me I bought a home with black jetting out of the boxes....(I stated I didn't by a home with out...
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1.0
I didn't like
  • Was not telling truth about company from start
  • Unethical
#1072900
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I did a quote online for home and auto insurance. The online home insurance quote process was quick and easy. However, you then have to call in to get the full quote. Fine. Understandable. This process, however, took 45 minutes, only to come back $200 higher!!! But...
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1.0
#1060324
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I am in the process of filing a complaint with the Better Business Bureau as well as a civil law suit against your Concord NH office due to their processes and inability to handle a claim appropriately and their acts of bad faith refusing to and avoiding to pay a claim...
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Anonymous
Anonymous

Why don't you have to pay for insurance?

Anonymous
Anon Y. Mouse

You were uninsured. You could have killed somebody out there. You deserve nothing. GOTTA PAY TO PLAY!!

#1035718
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Amica Insurance Auto Insurance Review

Amica Insurance
#1031520
2.7
Details
Just got my one year renewal for home and car insurance with Amica. $500/year total increase. Same excuse as the rest of you. Texas insurance costs increased. Added in some jazz about how much the flooding cost them last year like it had something to do with me. I made no parts of flooding claims on my home or vehicle. No tickets. Switching when policy expires. Bait switch.
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Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
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Home Owner Insurance Review

Amica Insurance
#897904
1.0
Details
Buyer BEWARE this Company has taken my money and kicked us out of our borel on August 8th, mind you we have nowhere to go
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Poor Customer Service Review

Amica Insurance
#535378
I called today 9-17/14 and spoke to Tiffany, wanted car and home insurance looking for prices to switch to amica Tiffany told me to have a good day and hung up! Are you kidding me! So much for great customer service! Which is my job! All set your company will never get a good review from me!
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Amica Insurance - Review about Poor Insurance Services

Amica Insurance
#514795
Amica home owners insurance is the worst. Due to construction defects my family and I have had to leave our home. We have a large family. My husband and myself have six small children and they put us in improper hotels that only had two beds. We live in a large colonial! Insurance companies ares supposed to help when you have a problem, not toss you around.Want some advice, GET A LAWYER
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I rear ended a stationary van "driven" by an illegal Mexican on a freeway "off ramp" frontage road [downtown LA]. Van was in the left 'fast" lane of the access road. Driver in front of me saw the obstruction. By the time he swerved to the right hand lane I was...
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#1028246
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I am writing in response to the comment out of Illinois. I worked for Amica for close to 3 years at a local branch. The turnover was ridiculous where I was as well. The company prides itself in customer service, but is creating conditions that do not support that goal....
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2.7
#1022994
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The pay is terrible for new employees. The management turn over is constant in the client sales/service department. It use to be a great co to work for. They micro manage to the extreme of how many calls you take, time your off phone, come in late after 1 min, call you...
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Anonymous
Anonymous

I'm sure complaining and being miserable has gotten you quite far, but you might consider finding a new job. Supervisors and leaders do not need to hear your problems, they ne...

#898433
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I was involved in an accident on June 22nd 2016; it took OVER a month for a "decision" to be made on a non injury accident. Amica is the insurance provider of the driver who hit me. He was pulling out from a shopping center onto a public roadway, attempting to cross my...
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Anonymous
Anonymous

All insurance companies represent THEIR client, not the claimant. The burden of proof is on the claimant when attempting to collect. That's how insurance is set up by contract...

1.0
I didn't like
  • Lies
  • Avoid this company at all cost
  • Disregards roadway laws
#895426
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I was with another company before taken the bait for a lower rate to switch to Amica for home service. They don't pay your claim if you're a new customer, their customer service is poor, and they run Ponzi scheme that is licensed by the certain state department, they...
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1.0
I didn't like
  • Avoid this company at all cost
#818862
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I was hit by an Amica insured driver.She was ticketed and they refuse to assume all liability. They have dragged my case out for more than two years. Now they wont even give me enough to get a car so that I can go to school and got to work so they that I can achieve my...
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I didn't like
  • Disgusted
#767226
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STAY AWAY.... Had my bill set up to be payed auto-pay by credit card. After many years of paying this way, one month there was a credit car issue. My premium did not go thru on my credit card. INSTEAD of calling me... THEY SIMPLY CANCELLED MY POLICY. I called and...
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Anonymous
Anonymous

The exact same thing happened. The only notification I received was that it was cancelled. Well played Amica, well played. I guess the lesson is that they won't send you notif...

Pleo
Pleo

I laughed out loud at your "preferred solution". LMAO!I agree. I hate insurance companies. All of 'em. Huge racket.

2.0
#753543
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